Shipping and Returns
Autumn Cashmere offers free standard shipping and returns on all orders placed in the USA.
All confirmed orders placed on Autumn Cashmere will be shipped within 48 hours of completion. Autumn Cashmere offers free standard shipping on all orders placed within the USA. Autumn Cashmere orders will arrive within 7-10 business days. Should you need your Autumn Cashmere order sooner, we offer the below options which will be calculated at check out:
- Two day shipping
- Overnight shipping
Note: Orders placed after 4PM EST will be shipped the next day. All Autumn Cashmere orders placed over the weekend and holidays will ship the following business day.
Here at Autumn Cashmere we put care and love into each piece created. We want to ensure you feel the same about your Autumn Cashmere purchase. If that is not the case, please see our return policy below:
Autumn Cashmere returns are accepted within 14 days of your purchase
- Sweaters returned without original tags will NOT be accepted.
- If the sweater has been worn it will NOT be accepted
- Returns received without an Autumn Cashmere RA will NOT be accepted.
To process a return, please login on the bottom of our homepage under RMA GUEST LOGIN
- Enter your order # (including 00000000) and email address
- Click on "Request new RMA"
- Select the order wish you would like to return on
- Provide a reason for return per item
- Hit submit request
Please allow 24-48 hours for a UPS label and return paper to be sent to you.
Note: Sweaters returned with out original tags will not be accepted.